About BUKSA

BUKSA / Conferences + Associations has spent over 30 years earning a reputation for doing what most association management firms can't: combining disciplined operations with genuine member care, so our clients' leadership can focus on their mission, not their to-do list. We partner with professional associations across Canada, managing everything from governance and finance to member engagement, events, and day-to-day administration. Our clients describe us as a partner that brings "structure, clear communication, and consistent systems", and the confidence that nothing will fall through the cracks. We're a boutique team with big-agency capability, and we're proudly 100% Canadian and women-owned and operated.

About The Position

This is a new, part-time Senior Association Manager role based in Calgary, created to give our Calgary clients a single, dedicated lead and to support BUKSA's continued growth in the market.

You are the primary person on the account. The client speaks to you directly and you carry the relationship from day-to-day questions through to board-level strategy. You attend meetings, events, and client conversations in person in Calgary, and you're the one people picture when they think of BUKSA. You bring your own judgement to the table, proactively identifying issues and making recommendations rather than waiting to be asked.

You are not doing this alone, and you are not expected to handle the administrative load yourself. An Edmonton-based teammate handles memberships, database work, and the other administrative details behind your files, and you direct that work rather than perform it. Every file you lead is staffed this way: you as the client-facing lead, paired with consistent junior or administrative support in the background. For communications and promotional work, you may also be supported by a Calgary-based communications contractor covering roughly eight hours a week, with Edmonton covering that work when needed.

You'll also lead association-hosted events and conferences in your portfolio, being present on-site for setup, delivery, and client interaction throughout.

• Location + Hours

Accountabilities

Client Ownership

• Be the primary point of contact for your Calgary client. Field their questions directly and know the file well enough that they rarely need to go elsewhere within BUKSA.
• Provide informed guidance on strategy, governance, policy, and not-for-profit operational best practice, bringing in senior BUKSA team members when additional expertise adds value.
• Own the annual association timeline and contract scope, checking regularly that delivery matches the client agreement.
• Watch for opportunities to grow the relationship and BUKSA's footprint with the client, and flag them to the Director of Strategic Initiatives.

In-Person Calgary Leadership

• Attend Committee, Board, and AGM meetings in person, leading discussion and managing logistics and technology on-site.
• Represent BUKSA at client events, industry socials, and relationship-facing occasions such as golf tournaments.
• Be the visible, consistent face of BUKSA for the client in Calgary.

Board and Meeting Support

• With the Edmonton team - prepare and distribute meeting materials including agendas, minutes, slides, and reports.
• Issue approved minutes, certificates of participation, and other required documentation after meetings.

Coordinating Membership, Data and Systems

• Direct your Edmonton-based teammate's priorities on memberships, CRM/AMS work, and database upkeep, so the detail is handled without becoming your job.