About BUKSA

BUKSA / Conferences + Associations has spent over 30 years earning a reputation for doing what most association management firms can't: combining disciplined operations with genuine member care, so our clients' leadership can focus on their mission — not their to-do list. We partner with professional associations across Canada, managing everything from governance and finance to member engagement, events, and day-to-day administration. Our clients describe us as a partner that brings "structure, clear communication, and consistent systems" — and the confidence that nothing will fall through the cracks. We're a boutique team with big-agency capability, and we're proudly 100% Canadian and women-owned and operated.

About The Position

The Senior Association Manager reports to the Director of Strategic Initiatives and sits above coordinator level on the BUKSA association team — a senior individual contributor with a meaningful external presence and the authority to make decisions on behalf of their files. You will represent BUKSA at client meetings, lead conversations at the board and committee level, and serve as a trusted advisor to the associations in your portfolio. You bring your own judgment to the table — proactively identifying issues, making recommendations, and acting without waiting for direction. Our clients should experience you as a confident, capable extension of their leadership team.

You are accountable for exceptional service delivery across your assigned files, from day-to-day operations and member inquiries through to board communications and governance support.

You’ll also support association-hosted events and conferences, contributing to venue coordination, registration, speaker support, and on-site assistance. This role requires genuine schedule flexibility: some client relationships involve early morning or evening meetings, and participation in relationship-facing events — including golf tournaments and industry socials — is part of how we show up for our clients.

• Location + Hours
• Compensation

Accountabilities

Association Management and Client Liaison

• Create and manage annual association timelines; review contract scope regularly to ensure work aligns with the client agreement.
• Serve as the primary client contact, providing informed guidance to Boards and key contacts on strategy, governance, policies, and operational best practices - and bringing in senior BUKSA team members when additional expertise adds value.
• Manage files, data, and association supplies in adherence with BUKSA's standards.

Board, Committee & Annual Meeting Support

• Coordinate Committee, Board, and AGM meetings - scheduling, logistics, technology setup, and on-site coordination as required.
• Prepare and distribute meeting materials including agendas, minutes, slides, and reports; lead discussion, take minutes, and manage meeting technology as needed.
• Following meetings, issue approved minutes, Certificates of Participation, and other required documentation.

Membership & Customer Service

• Manage the association membership system end-to-end, including renewals, invoicing, payments, member inquiries, and regular reporting.
• Prepare and distribute membership surveys and program evaluations.